Living in the hot and humid Texas summer weather can be a challenge. Without the comforts of an AC, the heat and humidity in the summer months is enough to drive anyone crazy. So an AC is a necessity. But what happens when your AC is not working properly? You rummage through websites looking for reliable and trustworthy air conditioning repair in Arlington and Fort Worth area. You find a solution that is not too heavily priced but you are unsure of their work ethic. It is true that some companies may offer lower costs, with the repair quality being far from satisfactory; however, reliable companies can offer you quality work at reasonable prices and give you peace of mind along with it.
How can you tell one from the other?
Here’s what you can do, on your own end, in order to choose the right contractor for your air conditioning repair in Arlington and Fort Worth area.
1. Do some Research on Companies and ask for referrals
Find out about the companies and contractors from your friends, family, neighbors and coworkers that have recently got repairs or in the past. You can look up former customers of the contractors that you have selected and call them to ask relevant questions that you need to get answered. We recommend a minimum of three referrals will be required for successful selection of a company that offers air conditioning repair in Arlington and Fort Worth area.
2. Do a Legitimacy Check on Prospective Contracting Companies
When starting work with a contractor for air conditioning repair in Arlington and Fort Worth area, it is best to make sure they are legitimate. There is some necessary paperwork that needs to be done for this. For instance, there is bonding, which is required by law in some cases, so that there is some kind of assurance against unfair dealings and financial backing in case of violation of the agreement. Then there is the worker compensation insurance to insure against any injury on the customer’s premises.
Companies that offer air conditioning repair in Arlington and Fort Worth area have certain licensing requirements. This is important in checking whether the business is legitimate or not. In most cases, it is their technicians that are required to be NATE (North American Technical Excellence) – certified. This is to assure the client that their work has a certain degree of professionalism and thoroughness, and that it is following the standards recognized by HVAC technicians’ community throughout the United States. Companies and contractors have this kind of licensing information displayed on their websites, advertisements and customer service vans for reassuring customers.
Additionally, rating agencies, like the BBB (Better Business Bureau), have websites which help you find out the company’s ratings and performance information. Accreditation shows that the companies are in fact a legitimate and continuing business and that they are not some scam trying to nick a couple of bucks.
Good contractors that offer air conditioning repair in Arlington and Fort Worth area have websites that usually have their licensing information on the front page of the websites. Even if they do not, you can email or call them to find out about their licenses.
3. Go With Experienced Contracting Companies
Choose a company that has experience in repairing ACs like the one you already have installed. Call them up and ask them for the brand and types of ACs that they service. Whether you are looking for home or office air conditioning repair in Arlington and Fort Worth area, ask the contractors or representatives of the company about the HVAC systems and equipment that their technicians have worked on in the past.
4. Ask What Guarantees and Warranties They Offer
A trusted company assures you that their services are prompt and the parts that they are replacing or installing are genuine as well as reliable. They are not replacing original parts with cheap knock-offs. A guarantee often does the trick. Along with guarantees on parts, ask the HVAC systems contractor or company that you chose or plan to choose for air conditioning repair in Arlington and Fort Worth area about their service warranties. Service warranties offer the clients peace of mind that, should any problem arise in the HVAC system after a contracting company’s technicians complete their work and leave, they will come back and fix the problem.
5. Get Financial Information in Writing
Discussing repair prices over the phone can be disastrous when attempting to choose contractors or companies for air conditioning repair in Arlington and Fort Worth area. Many scammers and opportunists can do this and just negotiate on the phone and then may overcharge you for their work. Therefore, consider doing all correspondence with emails so that you have track of whatever communication takes place between you and the contractor.
Consider this; “too high a quote poses as much danger as one that is too low”. Get written quotes and itemized estimates, so that when you start to compare costs and the services being offered by different contractors, all the information you need is staring at you point-blank in the face. You can make a wiser decision with this tangible information.
6. Get a thorough inspection of the premises HVAC system
Whether in an office or home environment, the technicians need to be certified. They also need to do more than just a quick “in-and-out”. They need to thoroughly inspect the premises and HVAC system. This shows that they are professionals in their services. They need to better understand the house and HVAC system to give better services and ensure customer satisfaction.
This article shared the six tips you should keep in mind when deciding to choose an AC repair company. Minuteman offers air conditioning repair in Arlington and Fort Worth area with NATE and EPA certified professionals who are thorough in their work and keep customer satisfaction high up on their list. Click here for quotes to contact them for queries and find out more about the full range of AC services that they offer.